Questions, answered without the sales voice.

Thirty minutes, no deck. You describe where enquiries go cold: missed calls, unanswered messages, follow-ups nobody has time for. We ask about your volume, your hours and the tools you already use, then tell you which piece would earn its keep first and which can wait.

A single system is usually live in two weeks: about a week to build, then a week of you testing it and telling us what sounds wrong. The full set takes four to six weeks, because we launch one at a time so your team isn't learning everything at once.

Roughly three hours in total. One call to scope it, one session to hand over your prices, hours and common questions, and one review where you listen to the assistant and tell us what to change. After launch it's a monthly check-in unless something needs attention.

Often the opposite. Small teams feel a missed call hardest, because there's nobody else to catch it. If you're taking fewer than a handful of enquiries a week, we'll say so on the call rather than sell you something that won't pay for itself.

Yes. The assistant introduces itself as your business's virtual assistant. We don't build systems that pretend to be a named human. It backfires, and in most places it is heading towards being illegal. In practice people mind far less about that than about being kept on hold.

It says it doesn't know, takes the caller's number and question, and alerts your team. It won't guess at a price or promise a date it can't verify. Every gap it hits gets logged, and the common ones go into the next update.

Always. On a call, asking for a person transfers them or takes a callback request. On WhatsApp, your team can take over a conversation at any moment and the assistant steps back until you hand it over again.

Whichever ones your customers actually use. English, Hindi and Telugu are the most common requests, and callers who switch between them mid-sentence are handled fine. Most other Indian and international languages are possible too. Tell us which you need and we'll test the quality in front of you before you commit to anything.

No. We connect to your calendar, CRM, billing and existing WhatsApp number. If something genuinely can't be connected, you'll hear it on the first call rather than three weeks into a build.

Yes. Most clients keep the number and route it so the assistant answers only what your team can't: after hours, or when every line is busy. You choose the rule.

It only speaks from the information you gave us, and it's built to refuse rather than improvise on prices, medical or legal matters. You can read every conversation, and one message to us corrects the behaviour across the whole system, usually the same day.

Not unless you ask it to. By default everything lands in an approval queue where you edit, approve or bin it. Some clients switch on auto-publishing for routine posts after a month or two, once they trust the voice.

In your own accounts wherever possible: your calendar, your CRM, your WhatsApp business account. Conversation logs sit in Indian data-centre regions and are yours to export or delete at any time.

No. We use enterprise API access with training switched off, so your conversations don't become anyone's training data. We'll put that in writing in the agreement.

Only if you want them to be, and callers are told at the start when they are. Recordings and transcripts have a retention period you set, and thirty days is the common choice.

There's a one-time build fee and a monthly fee that depends on volume, meaning how many calls or conversations it handles. We quote both on the first call, once we know the numbers, and we don't quote before then because the honest answer is that it varies.

Three months to start, because that's how long it takes to know whether a system is working. After that it's monthly. If you leave, you keep your data and your number.

Monitoring, tuning as your business changes, updates when prices or hours move, and a monthly note on what the system handled and what it passed to you. Support runs on WhatsApp, because that's where you already are.

We'd rather find that out in week two than month six. If the system isn't handling what we said it would by the end of the first month, we'll fix it or refund the build fee. That's easier for both of us than an argument.